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Tenant Handbook

Welcome

The tenant information provided in this Handbook is meant to provide you with a better understanding of 300 M Street and facilitate your organization’s operations. There is a great deal of information contained in this Handbook. Take time to familiarize yourself with this Handbook as it will become a valuable resource. Please note that the Property Management staff is available to help in any way possible. Your first call for any problem or question should always be directed to the Property Management Office and we will assist you from there.  After-hours calls should be directed to the Tenant Service Center at (703) 769-1250.

Every attempt has been made to provide current and accurate information in this handbook, but it is possible that some of the content will change over time. The Property Management Office will promptly notify you of any such changes. We are here to serve you.

Welcome to 300 M Street!

  • Introduction
    • Welcome
    • About JBG SMITH
    • Operating Instructions
  • Building Operations
    • Property Management
    • Tenant Service Center
    • Holidays
    • Rent Payment
    • Security Operations
  • Building Access
    • Building Hours
    • Deliveries
    • Loading Dock
    • Messengers
    • Solicitation
    • Visitor Access
  • Building Security
    • Building Access Control Systems
    • Lost and Found
    • Private Alarm Systems
    • Property Removal/Stolen Property
  • Emergency Preparedness
    • Fire and Life Safety
    • Floor Warden Team Training
    • Tenant Emergency Plans
  • Emergency Procedures
    • Contact Numbers
    • Active Shooter
    • Bomb Threat Emergency
    • Civil Disturbances
    • Elevator Malfunction
    • Fire Emergency
    • Flooding Emergency
    • Medical Emergency
    • Power Failure Emergency
    • Severe Weather
    • Toxic Hazards Emergency
  • Building Services
    • Building Signage and Directory
    • Elevators
    • Energy Conservation
    • Forms
    • HVAC
    • Janitorial Service
    • Mail Service
    • Recycling
    • Service Requests
    • Storage
  • Policies and Procedures
    • Certificate of Insurance
    • General Rules and Regulations
    • Holiday Decorations
    • Moving Policy
    • Occupancy Permit
    • Smoking Policy
    • Tenant Alterations
    • Sublease and Assignment Guide

© JBG SMITH Properties